Frequently Asked Questions

What are your delivery times?
Our delivery times are 6-8 working days throughout South Africa.
 
Do you ship worldwide?
Yes, we ship our items worldwide.
 
Is the payment secure?
Our site uses SSL encryption, which completely secures all your purchases.
 
How do I place an order?
Click on a watch to access a product page.
Once on the product page, click on “Add to cart”.
Confirm your cart by clicking on “Checkout”.
Fill in your personal details and purchase information, and you're done!
 
What is my order number?
Your order number appears on the confirmation email you receive after your purchase. We invite you to check the email address used to place your order. If you do not find this email, please check your spam folder.
 
How can I track my order?
Go to the “Order Tracking” section on our website and provide:
Your order number.
The email address used for the purchase.
You will be able to consult a detailed tracking of the shipment of your order. If you have any questions, please feel free to contact us at the following email address: support@grona-za.com.
We will ask you for this information to help you with the tracking of your order.
 
Is it possible to modify my order?
Every order placed and validated cannot be modified. We recommend you to pay close attention at the time of your purchase to make sure you make the right choice. 

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